Question 1

What is your service call fee?

Accepted Answer

Our fee for a service call is $75 for the first appointment and $30 for each subsequent visit. These fees include the cost of diagnostic and travel expenses necessary to send a technician with all the necessary equipment to your location.

Question 2

Do you offer a warranty on your repairs?

Accepted Answer

Yes, we are committed to ensuring that our clients are satisfied with our work. We provide a warranty for our services and products, so that you can feel confident in the future and choose to use us again.

Question 3

Do you have experience fixing my specific brand/model of appliance?

Accepted Answer

We have extensive experience working with a variety of appliance brands and models. You can view a list of the brands we work with on our website. Even if your appliance brand is not listed, please contact us and we'll let you know if we can repair it.

Question 4

Will the service call fee be waived if I decide to repair?

Accepted Answer

Yes, the service fee is applied to the total cost of the repair. If you choose to have the repair done by our company, the service fee will be waived, and you will only pay for the actual repair.

Question 5

Are your technicians licensed and insured?

Accepted Answer

Yes, all of our technicians are licensed and insured to provide professional and reliable appliance repair services.

Question 6

How can I schedule an appointment for a repair?

Accepted Answer

To schedule a repair appointment, please call our customer support hotline or fill out a contact form on our website. Our team will find the most convenient time for you and provide all the necessary details to ensure a smooth service experience.